PRIVACY

Use of personal information submitted through FRANCO.COM.BD is governed by our Privacy Policy.

By using the Website, you acknowledge that certain information may be collected and processed for purposes including:

• Order fulfilment
• Delivery
• Payment processing
• Customer support
• Warranty service
• Fraud prevention
• Marketing communication where permitted
• Website improvement

  CUSTOMER ACCOUNTS

  Customers may be required to create an account to access certain Website functions.

  You are responsible for maintaining the confidentiality of your:

  • Username
  • Password
  • OTP
  • Account credentials

  You must not share your account credentials with unauthorized persons.

  You should notify us promptly if you believe your account has been compromised

Customers should review the Privacy Policy separately.

 WEBSITE SECURITY

You must not:

• Attempt to gain unauthorized access to the Website;
• Introduce viruses, malware, harmful code, or malicious software;
• Attempt to interfere with Website functionality;
• Scrape the Website without authorization;
• Use automated bots or systems to abuse Website services;
• Attempt to obtain another Customer's information;
• Conduct fraudulent transactions;
• Misuse discount codes or vouchers;
• Attempt to manipulate prices, promotions, or payment systems.

We may suspend or terminate access where fraudulent, abusive, or unlawful activity is suspected